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SHDOCVW.DLL Virus - Page links keep getting redirected

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Dellis2, Nov 1, 2009.

  1. Dellis2

    Dellis2 Private E-2

    Desperate need of help and trying to avoid wiping my HDD.

    After, searching this itunes website for free downloads. I click on an external link and it redirected to a malicious website that the avast anti-virus application caught. However, it was too late I believe that the trojan or worm had already been executed and downloaded onto my computer. After that, I downloaded spybot and malware as well as hijack this to see if they could detect the problem. After running, malware did find some trojans and a worm and i deleted all files associated with it. Did the same after running spybot and it found things as well. After that, I ran all my antivrius software and they all claimed not to find anything. However, I believe that there is still something going on with my computer since using both firefox and IE and my links being redirected to other pages which seem to be downloading stuff onto my computer. I have since installed the NO-Script addon and it prevents most javascript downloads. I looked at my IE addons and it shows some "Discuss addon" as well as this unknown addon that looks suspicious after looking up what they meant. The link for the discuss addon showed me this: http://www.bing.com/search?q=%22Disc...ox&Form=IE8SRC The link for the unknown addon showed me this: http://www.bing.com/search?q=%22{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}%22+&src=IE-SearchBox&Form=IE8SRC I am uncertain what this means and need some technical advice!

    I AM SERIOUSLY IN NEED OF HELP...PLEASE!!! I have work needed to be submitted before midnight tonight and I can't work safely without contracting some virus.

    Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:25:25 PM, on 11/1/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes:

    Edit by chaslang: Inline HJT log with no carriage returns removed. READ & RUN ME FIRST. Malware Removal Guide sticky not followed.
    Last edited by a moderator: Nov 4, 2009
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide

    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

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