Slow XP pc and browser issues Hijack This log

Discussion in 'Malware Help (A Specialist Will Reply)' started by xani88, Mar 11, 2010.

  1. xani88

    xani88 Private E-2

    Hi, my dell m6300 notebook is running painfully slow. Now iex and mozilla are either not opening, giving me bad script messages, or not responding and having screen redraw issues. I have gotten on Safari for now. I recently uninstalled mcafee and started using norton 360. Windows firewall is turned off. I have 1 gig of ram and I think I am updated to service pack 3. I had a Dell crash and burn from a bad video card so I don't know if that is a factor. I think there is something bad on my pc. I regularly run spybot and spywareblaster. I fixed a problem years ago w/ help from Tweak XP. I am not a novice but I am not any kind of expert! Maybe something will be obvious to you here. Here's the log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:29:36 AM, on 3/11/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)

    * EDITED by dr.moriarty - Inline HJT log removed - READ & RUN ME FIRST GUIDE not followed.
     
    Last edited by a moderator: Mar 12, 2010
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

    dr.m
     

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