Some sort of google virus/malware/hijacker

Discussion in 'Malware Help (A Specialist Will Reply)' started by ant575, Apr 29, 2010.

  1. ant575

    ant575 Private E-2

    Long story short I've been attempting to fix a friends computer. The problem is...the computer will connect to the internet, but non of the browsers will come up with anything. I've even tried entering my own domain into the address bar and it comes back with a can not connect and the URL is then changed to a Google image URL with mine in it. I've done practicably everything and have come down to the conclusion this is a nasty registry virus.

    [Updates:] I have tried to reset the Winsock catalog and TCP/IP settings. Nothing has worked. I'm assuming that port 80 (http) is being blocked since I can still download updates and such. I've also booted into regular Safe Mode & Safe Mode Networking prompt and neither will let me surf the web. What's next?


    What now?
     
    Last edited by a moderator: Apr 30, 2010
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Have you yet tried using SUPERantispyware to repair broken network connection and see if that works?

    Either way I cannot help you without seeing some logs. I will post our malware removal procedures for reference and you can get through as much of it as possible. Remember, you can download manual updates for SAS and MBAM and all the tools we need to another PC and transfer them via cd or flashdrive to the machine you are trying to fix.

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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