Something is Disabling My Administrator Rights

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments. You must run all steps in the READ & RUN ME and you must attach the requested logs. You did not run Windows Defender and skipped step 6 completely.

When you say Spybot gives a CRC error are you sure about that? Do you mean checksum error on downloading program updates? If that is what you meant, try it again and choose a different server to download from.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis
​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
  • Bitdefender
  • Panda Scan
  • HijackThis

.

 

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'. On the page that opens, scroll down to Network Connections Sharing... then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

RpcTftpd

If you receive any error messages just ignore them and continue.

Now exit HJT but and reboot.
After reboot. See if you can download, install, and run any of the requested tools.

 

Also boot in safe mode and locate the below file (only this exact name - nothing else) and delete it

C:\WINDOWS\System32\spoolsvv.exe

Do not delete C:\WINDOWS\system32\spoolsv.exe

Also delete:
C:\WINDOWS\System32\wins\svchost.exe

 

Your HJT log is clean. You should boot into safe mode and look for the below files and delete them:

C:\Downloaded\qt.zip
C:\WINDOWS\sysvx_.exe


You should check to see if you administrator priviledges are okay now. Try booting in safe mode and using the user account named Administrator. If you still have any problems with priviledges, you may need to check to see if any strange Security Policy settings have been establish. For problems like this, you would be better served in the Software Forum. But you also may want to checkout the below link from Microsoft:

http://support.microsoft.com/?scid=kb;en-us;898512


Did that link help? If not, let's run two more scans (the first is real fast).

Run the below procedure and attach the runkeys.txt log.

Using GetRunKey

Now run the below Ewido scan and attach the log from Ewido

Running Ewido Anti-Malware