spycraft.com hijacker

If you REALLY cannot complete any of the below in normal mode then do try safe mode. But normal is preferable

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

OK, attach logs once done, I will be here waiting.

 

Okay, so please attach the logs regardless of what was found or not found.

What browser are you using? If it downloads directly to the root drive (usually C) Then just move it to the desktop.

Download to desktop.

I don't know what you mean. At this point you have not even run combofix so how can there be 1000 instances of CF related files??

You said:

So simply download it to the desktop.

 

Save Files to > and choose where. I don't see what the problem is. What do you have it set up to do, where to download to after looking in tools > options within firefox?

 

Just answer my question re: where downloads are set to be saved.
And how did you manage with the other software you should be downloading as per our procedures? Is it just combofix you're having an issue with or everything?

 

Please click on Tools inn the Firefox browser and on the first tab, you will see the second part asks where to download items to. Hit the browse button and then click on Desktop. Now download Combofix and it should be on your desktop. Run it and attach the log which will be at C:\ComboFix.txt.

Kes also needs the logs attached for:
SAS
MBAM
C:\MGLogs.zip ---> this from running the C:\MGTools.exe ( If you did not save it to the C: drive, and it is on your desktop, run it from there and when it is done you should find it on the C: drive.)

 

Good job. Now let's just remove a few things and you are all set to go.

Use windows explorer to find and delete:
c:\documents and settings\dave\Local Settings\Application Data\kcoukgshu

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now use add/remove programs to uninstall your old versions of Java:
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!
    
    

Support MajorGeeks with Geek Wear!

 

...and install new Java

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

 

You're most welcome

 

Safe surfing!! Glad we could be of service.