Spyware Problems

Strychnine213 · Jul 20, 2010

I am new to these forums so if this is not the right place to post this I am so sorry :/.

Hi all. I was playing World of Warcraft when I got booted. I could not log back into my account, so I went and checked my email. I recived an email saying "An investigation of the World of Warcraft account WOW1 has produced evidence that the computer(s) used to play the account are infected by a virus, Trojan or keylogger. To protect your privacy and security, we have temporarily disabled the account for a 24 hour period. "

I work as a software engineer for a living, and my first thought was what in the ???, my computer is as secure as Fort Nox, I only use this computer for work, and besides from playing World of Warcraft I never use the internet. Anyways I did my scans with many diffrent programs, both anti-virus, and anti-spyware. All of the scans came back negitave, but some how I still have a weird feeling in my gut, that says otherwise(I have learned this feeling is usually right). I was wondering if there was someone here that could read my Hijack this file and tell me if anything dosen't fit.

Much help would be appericated.
Strych!

***Edit***
After I posted I relized that I didn't post system info. I am not sure if it is needed for this, but if need I will post it!

dr.moriarty · Jul 21, 2010

Welcome to MajorGeeks!

HijackThis logs while useful, do not conclusively tell you if a PC has malware or not.

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and then attach the requested logs to your next reply when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

* Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated - our system works the oldest threads FIRST.

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Spyware Problems

Strychnine213 Private E-2

Attached Files:

hijackthis.log

dr.moriarty Malware Super Sleuth Staff Member