spywrae removal Btcar.com etc...

Discussion in 'Malware Help (A Specialist Will Reply)' started by xXWi$eGuYXx, Apr 25, 2007.

  1. xXWi$eGuYXx

    xXWi$eGuYXx Private E-2

    Hello i've done all the steps in the malware removal process just need to post my HTJ log let me know when and where to do this Thank you
     
  2. xXWi$eGuYXx

    xXWi$eGuYXx Private E-2

    Re: spyware removal Btcar.com etc...

    please help
     
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    If you have done all the removal instructions then you will have noticed that sadly a hijackthis log on its own is pretty useless in dealing malware, which is why the guide below was created to effectively start the malware removals process and gain some logs which are needed to be attached, once completed the malware experts here can review them and issue you some manual removal instructions for the stuborn malwares left on your PC.


    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!


    also as a note:

    Don't Bump! It Only Hurts You!!!
     

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