Suspect New Rootkit

dandy99 · Nov 3, 2009

I think I might have a new rootkit issue.

Any ideas on this one?

Applications seam to load and behave as they are supposed to. However, when I go online, response is terrible. Some pages take forever to load or don't load or hang. Downloads take forever.

The following is a list of applications I have run and have not found anything. All apps. are upto date. and have come up clean. Even run in safe mode except for Sophos which doesn't run in safe mode.
- CCleaner
- Running TrendMicro Officescan Antivirus program
- SPybot search and Destroy
- SuperAntispyware
- Malwarebytes
- sdfix
- tried to run combofix however when it came time to update with a later copy, the update was taking forever so I killed it before it finished because I got impatient.
- lastly, I ran Sophos rootkit product and it did find some hidden file but none which were related to my issue.

Attached, my Hijack log. Notice the file AKDD4C.EXE, this is an indication I feel the computer is infected with a rootkit. It keeps spawning files with different names.

TimW · Nov 6, 2009

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

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Suspect New Rootkit

dandy99 Private E-2

Attached Files:

hijackthis3.log

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member