Suspicious Anti Virus Pop Up

Cynergy Diva · Aug 30, 2009

I recently have been getting pop up messages from what looks like an anti virus program in my system tray. The icon itself looks like a yellow shield and when you click on the info balloon,it opens up an interface looks like AVG and has a button that says get registered. The name in the top left corner is Personal Antivirus.

I have AVG on my computer and it has put 3 trojans in the virus vault. I am wondering if the messages coming from this other so called anti virus program is in fact the virus.

The message reads as follows:
Your system is infected with version of Trojan> Win32.Agent.azsy. This malicious program is a Trojan. It is a Windows PE EXE. Once launched, the Trojan copies its body to the current user's Windows startup directory and attempts to steal passwords from Int - it just drops off after that.

Also, what do I do with trojans in the virus vault.

Thanks

dr.moriarty · Sep 3, 2009

Hello, Cynergy Diva

Personal Antivirus is a rogue anti-spyware created by company named Innovagest 2000 and is a clone of General Antivirus and Internet Antivirus Pro. This program is advertised through the use of Trojans that display fake security alerts on your computer.
Click to expand...

*To empty your AVG vault:
Double-click the AVG icon on your desktop -> choose the "History" menu and select the "Virus Vault" option -> click on the "Empty Vault" button.

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

dr.m

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Suspicious Anti Virus Pop Up

Cynergy Diva Private E-2

dr.moriarty Malware Super Sleuth Staff Member