System crashing/redirects/missing files

Hey there,

Windows 7/64.

Couple days ago, noticed my system lagging and then it would crash for no reason. Now missing desktop icons and system files with internet explorer redirects (annoying!!). Did the Malware cleaning steps already (files attached). Thanks for any help.

 

I've tried to run TDSS and the program will not open. The instructions provided advise that some rootkits will prevent the program from opening and that if this is the case, to skip and go on to the rest of the steps (which I did), but I guess I missed where it says what to do with the program after your finished....

Thanks!

: )

 

And just for clarification, I double click on the icon, my little hourglass thingy pops up and then disappears and nothing happens. No windows, no error messages...just nothing.

Thanks again for any help!

 

No worries! Honestly, I'm just grateful for the help.

So.

I tried to run TDSS in safe mode and the only difference is that a window popped up asking me if I wanted to run the program. (I clicked yes and see previous post for the results)

Any other suggestions?

 

File has been so renamed and same result. Tried it in safe mode with the new name also.

 

Hey again,

Files deleted.

This is what is in that OEM folder:

Netflix256n.ico
StartURL.exe
Version.txt

As for HitmanPro the option for the Master Boot Record is replace, ignore, show information, or report that the file is safe. The options for the Volume Boot Record is only to replace or ignore.

 

Did the replace option for the Master Boot record (and ignore for the other one), rebooted and rescanned and HitmanPro is saying NO THREATS FOUND now.

 

Well I just browsed all over the place and no redirects. I'll start using the computer again this weekend and keep my fingers crossed. Thank you!

 

Just for giggles, I ran RogueKiller and it's still popping up with some Reg entries. Anything I should still be worried about?

 

Ack!!

I had a bunch of desktop icons that had turned transparent. I cleared out the system restore points and rebooted and all the friggin icons on my desktop are now gone. I'm assuming they are gone forever now...?

:cry

 

..my bookmarks are gone, my Picasa has been totally cleaned out...it's almost like I've got a new computer here. This is getting really depressing...could this all be from the stupid malware?

 

About half of all my desktop icons are gone. Everything ranging from photos I had downloaded to the desktop to programs (interestingly enough also including all of the programs I downloaded from this website excepting the renamed TDSS and the CCleaner). The show desktop icons is checked when I right click on the desktop.

Picasa is a program that catalogs and sorts all picture files on your computer. It is now only showing one picture that I scanned in yesterday. Everything else is gone.

All of my bookmarks from my Explorer are gone. I've also tried to create a system repair disc and to create a system image through windows and both operations will not complete. I keep getting told that required files are missing.

All the missing icons/programs/photos were transparent since this whole mess started with the malware, so I don't think it had anything to do with the malware removal. Everything only disappeared after I cleared out the system restore.

 

I think it was the malware, which is now gone, so thank you!

 

OMFG! They're back!!!

I would be taking you out to dinner (lunch/breakfast...don't know what country/time zone you're in) if I could!

Even if everything isn't back, the pictures are and that was my main concern.

You absofu**inglutely rock!

Thank you!

 

Whoops. Got so excited I forgot to attach the file.

If you still need it for whatever.

Thanks again!!

 

I haven't found them all, I'm sure, but wierd little things. My soundcard is having issues (hardware can't detect it and the driver is missing..). Some of my Explorer bookmarks are missing their icons or are ONLY icons. Nothing that can't be easily fixed so far.