Task manager and IObit SmartDef confusion

Discussion in 'Malware Help (A Specialist Will Reply)' started by flywelder, Nov 10, 2009.

  1. flywelder

    flywelder Private E-2

    I am looking at my Task manager, in hopes of determining what all the processes are and is it absolute that so many be running all the time....that is when I Googled IObit SmartDef..... it was then I read this may actually be Malware from China?!!!!!!........ so now I am scared, and I am really confused, and I hope some one can explain to me if this truly is Malware that should be removed. and then explain why my Malwarebytes has not removed IObit and any thing related to IObit?

    if I myself must remove it, please tell me how.

    Thank you :)
    Flywelder
    11-10-09
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    It isn't malware if you have IObit Smart Defrag installed.
    However, if you wish us to check your system, then:

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. flywelder

    flywelder Private E-2

    Thanks! I might. Thanks for sharing your knowledge, because of it I am learning about my computer and the internet and tech world!, I like how this makes me feel empowered!

    Thanks a bunch!!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a problem. You may wish to use the software forum for any questions you may have as to your computer operations. :)
     

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