TDSSKiller.exe blocked by DOS/Alureon.A

simone78 · Apr 23, 2011

Hi,
I seem to have a particularly nasty version of DOS/Alureon.A
As usual, MSE detects it but fails to kill it. I downloaded TDSSKiller as suggested in your forum, changed name, and tried to run it. But it crashes even before opening, when it is about 80% done with the initialization. It does create a log file, which ends with the following:
!crdlk
I also tried to run it from an external hard drive, same result. From the same hard drive, i run it on a healthy computer, and the program runs regularly. So it is definitively my trojan blocking it. I also tried SuperAdBlocker and Malmarebytes, to no success. Could you please help?
Simone

dr.moriarty · Apr 23, 2011

Welcome to MajorGeeks!

*Have you tried running TDSSKiller.exe and our removal procedure inSafe Mode?

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and then attach the requested logs to your next reply when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes, you could use a flash drive too, but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

* Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated - our system works the oldest threads FIRST.

Click to expand...

simone78 · Apr 24, 2011

Hi,
yes, I had tried to run it in safe mode, and also didnt initialize. I finally managed to fix it just now: I had to run combofix, install the microsoft recovery console, and then run fixmbr from there! This was one nasty trojan.
Thanks,
Simone

dr.moriarty · Apr 25, 2011

Good work!

Can you now complete the R&R guide? However, if you are confident that all of the malware has been removed, the following link may help you tweak your pc's security.

How to Protect yourself from malware!

dr.m

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TDSSKiller.exe blocked by DOS/Alureon.A

simone78 Private E-2

dr.moriarty Malware Super Sleuth Staff Member

simone78 Private E-2

dr.moriarty Malware Super Sleuth Staff Member