trojan dropper gen infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by bchirpy, Apr 4, 2010.

  1. bchirpy

    bchirpy Private E-2

    Hi There, I seem to have had or might still have a trojan dropper gen virus - avg seems to have let it through - it disabled my firewall, antivirus etc but i managed to run superantispyware and it found lots of it and removed it - but im left with everything in a mess my prgrams now dont seem to work as i get asked to choose which programs need to run them not sure antivirus or firewall are working I have saved the requested files dds to my desktop and wondered if someone could help me fix it? Many thanks in advance if you can
    I cant download anything as asks me to chose program to run it with:(
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to MG's!!

    The first thing to do is get your exe files working again. Try doing this:
    http://www.dougknox.com/xp/file_assoc.htm ---> scroll to the ninth file to fix exe associations.

    Or

    You can try doing it this way:
    http://support.microsoft.com/default.aspx?scid=555067

    Then:

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. bchirpy

    bchirpy Private E-2

    Hi Tim many thanks for the reply please can you close this post as I managed to find help sooner on another site! As I say thank you for the response though!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a problem. Hope they get you fixed. ( We rarely close threads incase they need to be reopened. )
     

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