Trojan generic wont leave HJT log

Discussion in 'Malware Help (A Specialist Will Reply)' started by chalver, Dec 13, 2005.

  1. chalver

    chalver Private E-2

    :rolleyes: My daughters computer has the trojan horse generic AUN. This was found by AVG but it will not get rid of it. I have ran, microsoft anitvirus, spybot,adaware,spysweeper,panda and ewido. I have turned off system restore and done it all again. The pesty thing remains. I have ran hijack this is anyone can please tell me how to get rid of whatever it is I need to rid this trojan. We are using xp home.

    Edit by chaslang: Read & RUN ME not followed. Inline log removed
     
    Last edited by a moderator: Dec 13, 2005
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    Please follow the steps below:

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis
     
  3. chalver

    chalver Private E-2

    Read&run done now hjt log please help

    I have read and done all the things listed in the read and run section. I will attach the scans that found things like the bitdefender. Also will attach the log. Avg still finds virus and it is embedded. Thanks for your help!:eek:
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Read&run done now hjt log please help

    You already had a thread started for your problem. Please remain in one thread. I'm merging you back to your original thread.

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R3 - Default URLSearchHook is missing
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [alij] C:\WINDOWS\system32\run742.exe dummy
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\system32\run742.exe

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
  5. chalver

    chalver Private E-2

    I have now done the things you mentioned in the hijack this. Followed everything and then rebooted in normal mode and the viruse is still there. I ran another hijack log and will now attach that. Baffled here. Thanks again for the help :)
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your log is clean!

    What trojan? Please provide specific information of what AVG is finding. Give file names and paths.

    Did you forget to have HijackThis fix the below:
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

    This is a left over from uninstalling Spy Sweeper.
     
  7. chalver

    chalver Private E-2

    Yes I had forgot that but got it now. AVG says it finds 2 viruses and can not heal nor put them in vault. Under file the first one is called installer.class and the result/infection is Virus identified, Java/byte verify the path is C;\Documents and settings\Wes\appl\data\sun the next one says under file java.jar-8fba449-22e57d and the path is the same as the one above. I hope we can get it this time :) what to do now?? Thanks again!:eek:
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are you sure about that path? I'm betting that is not the correct path.
     
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I would bet it was more like:

    C:\Documents and Settings\Wes\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar
     
  10. chalver

    chalver Private E-2

    I checked again the path for both says c:\documents and settings\Wes\Application Data\Sun
    one of them says Infected embedded the other one says Infected Archived
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Are you really sure it was not longer (like I posted below):
    C:\Documents and Settings\Wes\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar

    I don't think these are valid anyway. It looks like it is detecting some of the Sun Java scripts.
     
  12. chalver

    chalver Private E-2

    That is all it showed me....however some of it may be off the page. There was not a way to highlight it so that I could see the tail end. Is there a way to get rid of this???? Daughter is upset cuz test keeps showing infection.
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


    You could just navigate to the folders and look for the files to see where they are really at.

    But right now I still believe they are false positives. You could delete the files if desired and hopefully it does not impact anything in your Sun Java.
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  15. chalver

    chalver Private E-2

    I had done both those also in the beginning. I finally just reformatted the computer. Thanks for all the help though.:)
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome! It was not necessary to format for those to minor little items! Make sure you get all you updates and protection into place. See:

    How to Protect yourself from malware!
     

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