Unknown Infection

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode

One of the two antivirus you have installed must be uninstalled!!

• avast! Free Antivirus
• Microsoft Security Essentials

WinPcap 3.1 <-- Uninstall this only if you did not deliberately install it yourself.
Java(TM) 6 Update 21 <--- Uninstall outdated java.

Please open up Malware Bytes, locate the update tab > let it update > re-scan > fix anything it finds > and attach the log it made.

SAS's log is here: C:\Users\home\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs attach the log(s) showing what it removed.

Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
c:\windows\Vvavaa.exe
c:\windows\Tasks\{62C40AA6-4406-467a-A5A5-DFDF1B559B7A}.job
Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\NoExplorer]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Reboot your machine and install the most current and up to date version of Java available here at the below link:

Java Runtime 6

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Ok, now tell me what malware problems remain, if any?

 

What programs? Java?

Try using Your Uninstaller

 

Tell me the contents of this folder:

c:\users\home\{41660bea-6fff-463e-a68c-502ee9da283a}

Delete this folder:

c:\users\Guest\AppData\Local\temp(157)

 

Delete this, as I said:

c:\users\Guest\AppData\Local\temp(157)

I am not convinced that the problems you are having now are malware related, so what I would suggest is that you post in the software forum regarding it.

Run this just to see if it picks up on anything:

Running Kaspersky Online Scanner