Virus Infection!

Welcome to Major Geeks!

I first suggest that you install this:
AutoEater.

Please try doing the below:

Download and save the below to your PC (save it anywhere you can find it. The Desktop is fine). Then doube click on it to run it.

AVPFind.bat

It should take a couple minutes to run. You will see a black command prompt window while it is running and it should close when it is finished. Once it finishes, attach the c:\avplog.txt file that is will hopefully create as long as the malware does not block the batch file from running.


Now download and Run exeHelper

• Please download exeHelper to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


Also please try running the below online scan:

http://www.superantispyware.com/onlinescan.html

Reboot immediately after scanning if it finds and removes anything. Let me know if anything was found. It does not save a log.

Then try running these instructions: Using MGtools


Attach the below logs when finished with all of the above:

• C:\avplog.txt - from AVPfind
• log.txt - from exeHelper
• C:\MGlogs.zip - from MGtools

The C:\ assumes that drive C is you Windows boot drive. If you boot from another drive, then use the correct drive letter above.

 

Yes it will work.

And perhaps you should read this:
Don't Bump! It Only Hurts You!!!

 

You didnt tell me what files SAS online scan found that it did not remove. I also suggest that you remove anything you need from your flash drive and then reformat it.

Let's start with this:
Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

File::
C:\WINDOWS\Tasks\{7B02EF0B-A410-4938-8480-9BA26420A627}.job
C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job
C:\Documents and Settings\All Users\Application Data\EE57E9C873.sys
C:\WINDOWS\ieexplorer.exe
C:\Documents and Settings\User\Local Settings\Temp\4d9b3.mst     
C:\Documents and Settings\User\Local Settings\Temp\E652009E.NMC  
C:\Documents and Settings\User\Local Settings\Temp\E7CC4278.NMC 
C:\Documents and Settings\User\Local Settings\Temp\E8CDF2C6.NMC  
C:\Documents and Settings\User\Local Settings\Temp\imt1.xml     
C:\Documents and Settings\User\Local Settings\Temp\imt2.xml     
C:\Documents and Settings\User\Local Settings\Temp\imt3.xml      
C:\Documents and Settings\User\Local Settings\Temp\imt4.xml      
C:\Documents and Settings\User\Local Settings\Temp\imt5.xml    
C:\Documents and Settings\User\Local Settings\Temp\imt6.xml   
C:\Documents and Settings\User\Local Settings\Temp\mpcmdrun.log 
C:\Documents and Settings\User\Local Settings\Temp\pculog0.txt  
C:\Documents and Settings\User\Local Settings\Temp\pculog1.txt   
C:\Documents and Settings\User\Local Settings\Temp\pculog3.txt  
C:\Documents and Settings\User\Local Settings\Temp\QTInstallCode.log
C:\Documents and Settings\User\Local Settings\Temp\qtplugin.log  
C:\Documents and Settings\User\Local Settings\Temp\SV3IO.TMP     
C:\Documents and Settings\User\Local Settings\Temp\Temporary Directory 1 for images_tango.zip
C:\Documents and Settings\User\Local Settings\Temp\Temporary Directory 2 for images_tango.zip
C:\Documents and Settings\User\Local Settings\Temp\Temporary Directory 1 for slideshow_mandy[1].zip
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-10-17 #004.txt
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-10-17 #005.txt
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-10-17 #002.txt
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-10-17 #003.txt
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-09-07 #001.txt
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-09-07 #002.txt
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-09-07 #003.txt
C:\Documents and Settings\User\Local Settings\Temp\Uninstall Log 2009-10-17 #001.txt
C:\Documents and Settings\User\Local Settings\Temp\UserInfoSetup(20090905153631EB0).log
C:\Documents and Settings\User\Local Settings\Temp\UserInfoSetup(20090905164525214).log
C:\Documents and Settings\User\Local Settings\Temp\~10.tmp 

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Analyse.exe is in the MGTools folder. I gave you that path in the instructions. Did you not look for it?

ComboFix is in the Read and Run First instructions. combofix.exe

you MUST save & later run this to from your Desktop!

 

Your log shows that you have Spyware Doctor installed with anti-virus...is this a paid for version?

You are missing a system file.

Download and save this XPsp3bu.exe to your C:\ root folder. You must do this properly. Now run the XPsp2bu.exe program by double clicking on it. You may or may not notice a quick flash of a black window. This is normal. The program runs quickly and just extracts some files we need.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

FCopy::
C:\MGtools\temp\eventlog.dllmg | c:\windows\system32\eventlog.dll

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

 

Spyware Doctor is being reported on your E: drive. Is this a thumb drive that you need to clean up?

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.


* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

File::
C:\Documents and Settings\User\Local Settings\temp\svh58.tmp
c:\windows\system32\autochk(106).exe:BAK 
c:\windows\system32\autochk(121).exe:BAK 
c:\windows\system32\autochk(137).exe:BAK 
c:\windows\system32\autochk(22).exe:BAK 
c:\windows\system32\autochk(56).exe:BAK 
c:\windows\system32\autochk(72).exe:BAK 
c:\windows\system32\autochk(100).exe:BAK 
c:\windows\system32\autochk(101).exe:BAK 
c:\windows\system32\autochk(102).exe:BAK 
c:\windows\system32\autochk(104).exe:BAK 
c:\windows\system32\autochk(105).exe:BAK 
c:\windows\system32\autochk(40).exe:BAK 
c:\windows\system32\autochk(41).exe:BAK 
c:\windows\system32\autochk(42).exe:BAK 
c:\windows\system32\autochk(44).exe:BAK 
c:\windows\system32\autochk(45).exe:BAK 
c:\windows\system32\autochk(46).exe:BAK 
c:\windows\system32\autochk(47).exe:BAK 
c:\windows\system32\autochk(48).exe:BAK 
c:\windows\system32\autochk(49).exe:BAK 
c:\windows\system32\autochk(50).exe:BAK 
c:\windows\system32\autochk(51).exe:BAK 
c:\windows\system32\autochk(52).exe:BAK 
c:\windows\system32\autochk(54).exe:BAK 
c:\windows\system32\autochk(55).exe:BAK 
c:\windows\system32\autochk(23).exe:BAK 
c:\windows\system32\autochk(24).exe:BAK 
c:\windows\system32\autochk(25).exe:BAK 
c:\windows\system32\autochk(27).exe:BAK 
c:\windows\system32\autochk(28).exe:BAK 
c:\windows\system32\autochk(29).exe:BAK 
c:\windows\system32\autochk(3).exe:BAK 
c:\windows\system32\autochk(30).exe:BAK 
c:\windows\system32\autochk(31).exe:BAK 
c:\windows\system32\autochk(32).exe:BAK 
c:\windows\system32\autochk(33).exe:BAK 
c:\windows\system32\autochk(35).exe:BAK 
c:\windows\system32\autochk(36).exe:BAK 
c:\windows\system32\autochk(37).exe:BAK 
c:\windows\system32\autochk(38).exe:BAK 
c:\windows\system32\autochk(39).exe:BAK 
c:\windows\system32\autochk(57).exe:BAK 
c:\windows\system32\autochk(58).exe:BAK 
c:\windows\system32\autochk(59).exe:BAK 
c:\windows\system32\autochk(6).exe:BAK 
c:\windows\system32\autochk(60).exe:BAK 
c:\windows\system32\autochk(61).exe:BAK 
c:\windows\system32\autochk(62).exe:BAK 
c:\windows\system32\autochk(63).exe:BAK 
c:\windows\system32\autochk(65).exe:BAK 
c:\windows\system32\autochk(66).exe:BAK 
c:\windows\system32\autochk(67).exe:BAK 
c:\windows\system32\autochk(68).exe:BAK 
c:\windows\system32\autochk(69).exe:BAK 
c:\windows\system32\autochk(70).exe:BAK 
c:\windows\system32\autochk(71).exe:BAK 
c:\windows\system32\autochk(73).exe:BAK 
c:\windows\system32\autochk(74).exe:BAK 
c:\windows\system32\autochk(75).exe:BAK 
c:\windows\system32\autochk(77).exe:BAK 
c:\windows\system32\autochk(78).exe:BAK 
c:\windows\system32\autochk(79).exe:BAK 
c:\windows\system32\autochk(8).exe:BAK 
c:\windows\system32\autochk(80).exe:BAK 
c:\windows\system32\autochk(81).exe:BAK 
c:\windows\system32\autochk(82).exe:BAK 
c:\windows\system32\autochk(83).exe:BAK 
c:\windows\system32\autochk(84).exe:BAK 
c:\windows\system32\autochk(85).exe:BAK 
c:\windows\system32\autochk(86).exe:BAK 
c:\windows\system32\autochk(87).exe:BAK 
c:\windows\system32\autochk(88).exe:BAK 
c:\windows\system32\autochk(9).exe:BAK
c:\windows\system32\autochk(90).exe:BAK 
c:\windows\system32\autochk(91).exe:BAK 
c:\windows\system32\autochk(92).exe:BAK 
c:\windows\system32\autochk(93).exe:BAK 
c:\windows\system32\autochk(94).exe:BAK 
c:\windows\system32\autochk(95).exe:BAK 
c:\windows\system32\autochk(96).exe:BAK 
c:\windows\system32\autochk(97).exe:BAK 
c:\windows\system32\autochk(98).exe:BAK 
c:\windows\system32\autochk(99).exe:BAK 
c:\windows\system32\autochk(107).exe:BAK 
c:\windows\system32\autochk(108).exe:BAK 
c:\windows\system32\autochk(109).exe:BAK 
c:\windows\system32\autochk(11).exe:BAK 
c:\windows\system32\autochk(110).exe:BAK 
c:\windows\system32\autochk(111).exe:BAK 
c:\windows\system32\autochk(112).exe:BAK 
c:\windows\system32\autochk(113).exe:BAK 
c:\windows\system32\autochk(114).exe:BAK 
c:\windows\system32\autochk(115).exe:BAK 
c:\windows\system32\autochk(116).exe:BAK 
c:\windows\system32\autochk(117).exe:BAK 
c:\windows\system32\autochk(119).exe:BAK 
c:\windows\system32\autochk(12).exe:BAK 
c:\windows\system32\autochk(120).exe:BAK 
c:\windows\system32\autochk(122).exe:BAK 
c:\windows\system32\autochk(123).exe:BAK 
c:\windows\system32\autochk(124).exe:BAK 
c:\windows\system32\autochk(125).exe:BAK 
c:\windows\system32\autochk(126).exe:BAK 
c:\windows\system32\autochk(127).exe:BAK 
c:\windows\system32\autochk(128).exe:BAK 
c:\windows\system32\autochk(129).exe:BAK 
c:\windows\system32\autochk(13).exe:BAK 
c:\windows\system32\autochk(130).exe:BAK 
c:\windows\system32\autochk(131).exe:BAK 
c:\windows\system32\autochk(132).exe:BAK 
c:\windows\system32\autochk(133).exe:BAK 
c:\windows\system32\autochk(134).exe:BAK 
c:\windows\system32\autochk(136).exe:BAK 
c:\windows\system32\autochk(138).exe:BAK 
c:\windows\system32\autochk(139).exe:BAK 
c:\windows\system32\autochk(140).exe:BAK 
c:\windows\system32\autochk(141).exe:BAK 
c:\windows\system32\autochk(142).exe:BAK 
c:\windows\system32\autochk(143).exe:BAK 
c:\windows\system32\autochk(144).exe:BAK 
c:\windows\system32\autochk(145).exe:BAK 
c:\windows\system32\autochk(146).exe:BAK 
c:\windows\system32\autochk(147).exe:BAK 
c:\windows\system32\autochk(148).exe:BAK 
c:\windows\system32\autochk(149).exe:BAK 
c:\windows\system32\autochk(15).exe:BAK 
c:\windows\system32\autochk(150).exe:BAK 
c:\windows\system32\autochk(151).exe:BAK 
c:\windows\system32\autochk(152).exe:BAK 
c:\windows\system32\autochk(16).exe:BAK
c:\windows\system32\autochk(17).exe:BAK 
c:\windows\system32\autochk(18).exe:BAK
c:\windows\system32\autochk(20).exe:BAK 
c:\windows\system32\autochk(21).exe:BAK

Registry::
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2A0F3D1B-0909-4FF4-B272-609CCE6054E7}]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I apologize for the delay.

Let's do this:

download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Your logs are clean. But we can do this to remove the left over security items.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::
[B][COLOR=#9932cc]
[/COLOR][/B][COLOR=#9932cc][COLOR=Black]SecCenter::
{D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}[/COLOR][/COLOR][B][COLOR=#9932cc][COLOR=Black]

[/COLOR][/COLOR][/B][COLOR=#9932cc][COLOR=Black]Folder::
C:\Program Files\Symantec AntiVirus[/COLOR][/COLOR][B][COLOR=#9932cc][COLOR=Black]

[/COLOR][/COLOR][/B][COLOR=#9932cc][COLOR=Black]File::
C:\XPsp3bu.exe

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now you may wish to run this as it looks like you tried to remove Norton at some point but it left some traces:
Please give the Norton Removal Tool (SymNRT) a run > reboot your machine and then run it again for good measure.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore ato create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!

[/COLOR][/COLOR]