I'll try to be brief. When Facebook changed their crap last (a few months ago) is basically when I started having problems [with freezing browser] so I just chopped it up as just too much crap going on with them and to be honest I really dont have problems when doing anything else, thus the reason I never tried to check in to anything, all I would do is "end process" in task manager and restart browser and everything is fine. At this point, I dont know if my current problems have any significance to that, or if its just coincidence. Anyways... The significant system issues started about 2 weeks ago. I'm a VERY light gamer, my Laptop is really basic: (Toshiba Satellite L755d ) Windows 7 64bit, 4 gigs Ram. While playing a game in Steam, the first few minutes I would get a lot of choppy graphics (meaning multiple 'pop' freezes. I guess its called lag) after a few minutes it would clear up and would be fine for the remainder of my play time. During this time slowly Firefox began to freeze more often than what I would call normal, whether its just browsing in google, or just facebooking (mostly with facebook). Within those 2 weeks I got the BSoD twice (maybe 3 times) this happened overnight when I was sleeping, I would wake up go to my laptop and see the BSoD on there. 3 days ago with when things really got bad, while playing in Steam (same game) The game froze for a good 10 seconds. Now again, not sure if the browser freezing is connected to the gaming. Now what brought me here today. Yesterday while searching random things in google (never actually opened any site) while still in google search results, browser froze. I figure, meh just the same ol' thing. I right clicked on task bar to open task manager as usual and nothing happened. I clicked on the START button and the whole screen turned to a very translucent blue (really only noticeable on the task bar) and everything went unresponsive. Couldnt click on any icons, nor the start button. I had no choice but to remove all power to shut it down. I rebooted and got the screen to open normally or in safe mode, I chose normal and everything booted up as normal. From then on everything stayed unresponsive. At first I could pass over all icons with mouse and they would highlight, but as soon as I clicked on anything I get the freeze. Last night I opened in Safe Mode and ran a check with SpyBot and it got hung up on fakealert.msg, I tried a second time and when it got hung up, I left it alone and went to bed. Woke up this morning and looked like it just needed to be given time, I corrected errors that were found. I brought my laptop to work to keep working on it, I ran a scan with Eset and it got stuck on fakealert.msg again and fraudsysguard, I gave it some time and it passed over both, but that is what brought me here. I ran the awesome SUPERAntiSpyware and Malwarebytes (which have always been my fave's) made the corrections found. After still having some symptoms I went again through all the processes found in your "READ & RUN ME FIRST. Malware Removal Guide thread" and made some decent progress, but it all ended up back to the same and actually seems to be worse including taking much longer to start up now. Couldnt do the RootRepeal do to 64bit. Cant run Combofix. I disabled all my anti-virus's as commanded. I get a dos window that is blue and not black that says (iirc), " attempting to create new restore point" another window pops up (a combofix window) looks like its scanning and states its saving files 0 of 11 files and does complete the saving of all 11 files, that window disappears, dos window is still there. A curser is blinking. Ten minutes of nothing I go to move the window to see if it probably froze up again... Sure enough did. I rebooted in Safe Mode yet again to reattempt Combofix. I got as far as last time, about 8 minutes in I got message to the affect that It can take up to 10 mins and can double for highly infected computers. 10 minutes after that (20 mins total) it began Stage 1, Stage 2 etc. 10 MORE minutes it finally got to Stage 50. Curser was now in a different spot so I knew it was done and doing something else. Blue dos screen cleared and said, "Preparing Log Report. Do not tun any programs until ComboFix has finished". An ADDITIONAL 10-15 minutes I get a window stating, "[OpenEvent] Failed to perform desired action. Error Code 2" As soon as I clicked on the screen after this message, yet again everything was frozen (every time I've said frozen in this post, never did I get the "non responsive" prompt on top bar of window. Everything is untouchable, only mouse is able to move, but no response to clicking ms1 or ms2 buttons) and this is the first time that has happened in Safe Mode. I've only been infected 2 maybe 3 times in the last 8 years (which is when I first began working online), this is the first time I've failed to fix the problem and the first time its taken more than maybe 3 hours. Total time with no results, 8 hours... I'm done.