ZeroAccess Virus - Windows Explorer errors

I have been trying to remove the zeroAccess virus. I realized I had a problem when I opened my computer and everything was gone from my desktop and only my recycle bin was there. I did a scan with Norton Antivirus, and the zeroAccess virus showed up - 2 instances. However, Norton could not remove it. I've since run about 6 complete system scans, and each time I get back a few more icons. It's been a couple of weeks since I did that. Today, I was ready to get down to business, but everytime I click on something (to do your suggestions), I get a Windows Explorer has stopped working, then a Windows Explorer is restarting. It I finally got to my Control Panel to do the Java clean-up as you recommended, however, since I'm running in safe mode without internet access, I don't think I am seeing what I should. Please help - I've been out this for about 3 hours today, and have made absolutely no progress.....

 

Thank you so much for a reply!

I'm running Windows vista. I can't get to an internet connection on that computer. After reading some things on the internet, I had downloaded Spyhunter to a USB to put on the infected computer, but I can't even get "my computer" to open so I can access the USB to get it on my computer.

 

Yes, I have the Toshiba Recovery and Applications/Drivers disk that came with my computer. I cannot access my USB from that computer, even in safe mode with or without networking.