Any One Can Help? Viruss attaks My P.C.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Sara_Fayez, Mar 16, 2009.

  1. Sara_Fayez

    Sara_Fayez Private E-2

    Hi every one

    I have a big problem in my PC it is very annoying:

    1-I can't install any antivirus.
    2-Couldn't open task manager.
    3-If i can open the services i found that antivirus updates is disabled and i can't start it.
    4-Some times i can't install any programs such as messenger i click on it a window appears and disappears thats all.
    5-I can't open any site on IE to solve this problem i have to reinstall the USB Modem again.
    6-I reinstall 2 windows but this problem alwasy back.
    7-I installed anti-Malware and it scans my P.C. but it said it is clean :) how come.

    So please please any one can help i will be so grateful
     
  2. Sara_Fayez

    Sara_Fayez Private E-2

    Any one can help!!!
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    The more you post, the longer your delay. You should have read the sticky threads starting with this one: Don't Bump! It Only Hurts You!!!

    And also this sticky READ & RUN ME FIRST. Malware Removal Guide which is what you should have run before posting for help. Use the below instructions and notes as a guide and perhaps you can make some progress.


    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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