Firefox always connecting to a site.

Can you run combofix as per the instructions and also attach that log. C:\Combofix.txt

Thanks.

 

Hmm I am not seeing anything unusual. Run Ccleaner. (Not the registry section just the cleaner)

Now be sure to reboot the machine.

Run this:

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
• Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
• Click Start scan
• It will run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.

Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

Still seeing the onlinereward site showing up?

 

Oh and Malware Bytes was outdated, so open up the program > locate the update tab > re-scan > and attach the log regardless of what it does or does not find.

 

Please read this:
Don't Bump! It Only Hurts You!!!

Kes is under the weather and has gone to rest.

Try doing this:
We are going to be uninstalling your old version of FireFox and installing the new version. So do the below to save bookmarks:

• Run FireFox and click Bookmarks.
• Then select Organize Bootmarks.
• Then on the next window click File and then select Export. Save the bookmarks.html file to your Desktop for later use in importing.

Now download and save the installer for the current version of FireFox but DO NOT install it yet. Get it here: Mozilla FireFox

You will need to exit FireFox now and use Internet Explorer to continue with the below until we reinstall FireFox.

Start by uninstalling FireFox and then reboot. Do not skip the reboot.
After reboot, delete the below folders:

C:\Documents and Settings\UserAccount\Local Settings\Application Data\Mozilla
C:\Program Files\Mozilla Firefox

where UserAccount is the actual user account name being used.

Now reinstall FireFox from the file previously downloaded.
Import your bookmarks file. (similar process to exporting).


Is FireFox working okay now?

 

Are you running through a router? Are other computers using the router also being redirected? If you are, try resetting the router by pressing the red recessed buttom on the back or bottom of the router and hold it for a few moments. You will have to reset your configuration if you made any custom settings.

 

Yes, bumping gets you nowhere. You are just lucky that we have not been too busy otherwise it would have cost you a wait time. We have lives to lead outside of the forum and I take pride in my fast responses. I have flu at the moment and am trying to juggle that, a visit with my Father AND the malware forum.

As well as what TimW suggested try the below.

Run this and attach the results.

Using ESET's Online Scanner

Now run this:

GMER - running with a random name

 

It tells you in the instructions. (In the links I gave)

 

Would have been interesting to have dug deeper. What software did you say you had installed which was showing the onlinesurvey stuff? :confused

 

The screenshot you posted originally. What was that from?

 

Hmm very strange indeed. Would have been nice to have got to the bottom of it. How are things running since you formatted?

 

Glad to hear it. You can take a look through this when you get chance.

How to Protect yourself from malware!

Safe surfing.

 

No problem.