Help, got an annoying virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by slik0, Jul 24, 2009.

  1. slik0

    slik0 Private E-2

    Well after i reformatted forcefully (windows xp pro) because of a virus that really screwed with my pc, i got the same virus. Its a trojan that i got from advanced virus remover and i seem to have deleted most of it but theres still some of it left in my pc. Right now im in safe mode and when i had the huge portion of the virus i probably wouldnt be able to even get on this website because it blocked alot of websites. The problem is that some websites still dont work and that when i connect to the internet on a regular boot my computer will instantly shut down on its own usually following a blue screen. By some websites i mean that i cant download latest definitions for my anti spyware: superantispyware and malwarebytes (of course i mean in safe mode since the internet simply wont work in a regular boot). This can also be due to the fact that i deleted one registry item that was very similar to a virus registry after malwarebytes found it. It was a random registry folder name with random characters where it seemed completely out of place considering all the other folders were named. So i highly doubt it was the registry. I would greatly appreciate the help so if anyone can, please do.

    By some websites i mean websites that have updated definitions of malwarebytes so that i can do it manually considering auto just gives me an error which is the same with every other virus scanner.
     
  2. AbbySue

    AbbySue MajorGeeks Administrator

    Welcome to Major Geeks!

    I apologize for the delay in responding. This forum is so busy that at times threads get lost in the queue.


    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
    READ & RUN ME FIRST. Malware Removal Guide
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. slik0

    slik0 Private E-2

    Had a terrible Virut, reader_s Please check my logs just incase :(

    Hi I had to reformat cause of this really annoying virus. Well I did and I want to make sure that everything is clean. I ran Superantivirus and it found 6 items while malware didnt find any, ill post the logs anyway. Please help because this is my second format since the virus came over after the first. So I wont post my malwarebytes log since it found nothing.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your current logs are clean but you have NO protection installed. Also per what I stated in your other thread, you could get reinfected from your other partitions or removable drives if they have infected files on them. You need to immediately install proper protection and also run FULL antivirus scans on all drives and all partions and also scan any backups yoy may have created.

    See the below for protection:

    How to Protect yourself from malware!
     

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