Help! Red circle with white cross virus.

raphelite · Apr 10, 2009

Hi
I'm completely new to virus removal and have tried everything I can to get rid of this virus. It has a red circle with a white cross which appears in my startup toolbar. Every few seconds it pops up saying that I have a security problem - then it opens a webpage which looks a little like a microsoft security scan page. I've run McAfee, Stopzilla, Windows Defender, Malwarebytes' malware remover and xp-Antispy, but nothing has got rid of it. I have never used Hijack this before but have seen other people talking about it and it seems the only way to get rid of this thing. Would someone be kind enough to have a look for me? I think I've done everything right so far and I've posted the log from it below. Thank you so much.
Logfile of Trend Micro HijackThis v2.0.2

Kestrel13! · Apr 10, 2009

Hi and welcome. We will need to see more than soley a HJT log from you in order for us to assist you. It cannot "see" all malware, we have to look deeper still... and HJT is already built into the tools we use here, so please ensure that you have followed thru the below and attach the four requested logs.

Thanks
Kes

Welcome to Major Geeks!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.

TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

To avoid addtional delay in getting a response, it is strongly advise that after completing the READ & RUN ME you also read this sticky Don't Bump! It Only Hurts You!!!. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

Log in or Sign up

Help! Red circle with white cross virus.

raphelite Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member