Help!!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by dibhead, Dec 28, 2008.

  1. dibhead

    dibhead Private E-2

    Recently got a nasty Malware virus think i got most of it removed but i occasionally find a piece of it here and there noticed my FPS on gaming is slower and my browser is possibly hijacked cause it seems to go blank occasionally especially when running e-bay or map quest see attached hajack page. thanx for your help
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome! to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    Please follow the instructions in the READ & RUN ME FIRST link given further down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide


    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is advised that after completing the READ & RUN ME you also read this sticky:
    4. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. dibhead

    dibhead Private E-2

    well i tried all thet was posted for some reason i couldnt download MGtool here are the results and im still getting blank screens on e-bay and not able to use links at times thanx for your help you guys are keen on this stuff the ant-virus programs picked a lotta stuff out
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please see this thread on Using MGtools and download MGTools.exe from here.

    Attach the log once the scan is complete.
     

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