Hopeless? help please malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by Stefmaster, Feb 26, 2009.

  1. Stefmaster

    Stefmaster Private E-2

    I need some serious help please, i feel as though there is nothing left that i can do.:cry

    I am relatively new at this if u cant tell
    My computer runs windows XP home edition with service pack 2
    i had this malware thing in my computer for the past 2 weeks that i couldn't find. Whenever i opened up a program or turned on my computer i would get an error message that said cannot run c:windows/windows32/kekasika.DLL invalid windows image.
    Also... on top of that, today i got the blue screen of death a few times and now my task manager, AND my regedit files have been restricted from use by administrator when i am the administrator and the only one who uses my computer i tryed running a few programs like hijackthis and spybot S&D but they wouldn't work even in safe mode i finally got hijack this to work and here is the log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:45:48 PM, on 2/26/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Safe mode

    Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.

    please help!!! i dunno what to do
     
    Last edited by a moderator: Feb 28, 2009
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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