I downloaded or somehow it downloaded My Freeze with net assist. I have tried to delete this in my control panel (uninstall a programme) but it will not be deleted . 'Could not open INSTALL.LOG file' comes up. When I am on the internet either working on eBay or just searching the web suddenly whatever I am doing goes and the 'My Freeze net assist' comes up and whatever I have been working on is now gone. It is annoying and is time consuming. I have run a Hijack this scan and R3 URL SearchHook Netassistant BHO class seems to be the problem. I am not an expert on computers and do not want to delete this if it is not the problem and I would appreciate some help with this. When I press the info on selected item it says 'A registery value has been created in a key where only one value should be. Only is used for the URLSearchHooks regkey. (Action taken: Registery value is deleted, default URL SearchHook value is restored. If anyone can help me I would really appreciate it.