iexplore.exe/BN4.tmp

Hello!

Before I state my problem I'll go through the setup on my PC.

AMD Athlon 3500+
2.4ghz processor
2.0ghz RAM,
Nvidia Geforce 7600gt
Running Windows XP
Firefox with NoScript extension as my browser
Avira AntiVir Anti-Virus
Malwarebytes Anti-Malware
Comodo Firewall

I believe I've followed all the pre-checks listed on the forums i.e. cleaning up registery and using CC Cleaner.

Ok... so to the problem. Well there are actually 2...

The first came when I noticed that my hard-drive seemed to be running on overdrive i.e. buzzing really loud and my computer seemed sluggish which was especially noticable when iTunes startes sounding like a broken record player. I checked Task Manager and a programme called iexplore.exe was eating up a huge portion of my CPU usage which I found weird as I use Firefox - I did some searches and found its actually a virus under disguise, calling itself iexplore.exe and not iExplore.exe which is the normal spelling.
Did a full virus/malware scan, but did not detect anything.

I've had a look on other forums where people have had similar problems however none of the solutions worked when I tried them

The second problem I have is something that Avira picks up pretty much every time I boot up my PC:

"Virus or unwanted program 'WORM/Palevo.hka [worm]'
detected in file 'C:\WINDOWS\Temp\BN4.tmp."

Even though it tells me that its fixed it reappears every time I boot up my PC.

Would really appreciate any help,

Regards,
Gareth.

 

Welcome to Major Geeks!

I apologize for the delay in responding. This forum is so busy that at times threads get lost in the queue.


Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

• If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
  • TDSSserv Non-Plug & Play Driver Disable

READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.
• Do not assume that because one step does not work that they all will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Thanks for the reply, I followed all the instructions - after running Combofix the iexplore.exe problem is gone - CPU usage back to normal now, have not had any detections from Avira concerning the BN4.tmp virus however just to be sure I'll run a scan tonight and if it finds anything I'll post all the requested logs.

Thanks a lot,

Gareth