Internet trouble - virus???

Discussion in 'Malware Help (A Specialist Will Reply)' started by La82, Mar 19, 2009.

  1. La82

    La82 Private E-2

    Hi,

    I'm having trouble connecting to the internet. When i turn on the computer or restart it I can be online for 5minutes or so and then it starts saying that the page can not be found or that I don't have a connection. The thing is that I am still able to download from the internet (torrent) and often I can use msn - but not all the time.

    I don't know if I have a virus havn't found any. But also my computer is running really slow lately - and I guess thats never a good thing :(

    I have copied my hijack file underneath, and I really hope that you can help me.

    Lonnie

    Logfile of HijackThis v1.99.1
    ~ INLINE, OUTDATED HJT LOG REMOVED ~ SPD
     
    Last edited by a moderator: Mar 22, 2009
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Welcome to Major Geeks!


    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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