Possible Vundo Infection, please advise

Discussion in 'Malware Help (A Specialist Will Reply)' started by Rhonin, Jan 14, 2009.

  1. Rhonin

    Rhonin Private E-2

    Good Morning,

    I have been struggling to remove a certain strain of vundo trojans from my machine over the last couple of days. Specifically I believe I was infected with Gen C and Y. I followed the removal process via the malware removal threads using the tools and steps defined in the guide.

    I was hoping someone would be willing to confirm that I have removed the infection. This is my first deep removal and I want to ensure that I got all the nasty out of the machine.

    What do I need to post in order to do this and where would I find those resources?
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome! to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    Please follow the instructions in the READ & RUN ME FIRST link given further down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide


    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in Safe Mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is advised that after completing the READ & RUN ME you also read this sticky:
    4. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. Rhonin

    Rhonin Private E-2

    Thanks for the reply, here are the logs requested. I hope that this is what I needed.

    When I ran the guide, only SAS and Spybot picked up anything and I was able to remove them without a problem. SAS and Spybot were ran in safe mode while I believe the others were ran in normal mode.

    The only step I wasn't able to fully complete was the emptying of Norton, I have Symantec on my machine normally. However I was able to clear the quarantine files and ensure that they were empty. So far I have not had any recurrences but again just want to confirm I got the ugly out of there.
     

    Attached Files:

  4. Rhonin

    Rhonin Private E-2

    Here are the MG Logs
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your logs are clean! If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware & Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources (except a little disk space) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. If we had you run Avenger, you can delete all files related to Avenger now.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to Add/Remove Programs and uninstall HijackThis.
    8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    9. If you are running Windows Vista, Windows XP or Windows ME, you need to follow the below:
      • Refer to the cleaning steps in the READ ME for your Windows version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  6. Rhonin

    Rhonin Private E-2

    Excellent Thank you so much for taking the time to review my logs I really appreciate it. You guys are awesome, I love it when I can do the work myself rather than having someone else do it for me.

    Again thank you bj, I'll be sure to stay active here in the future, this is a great place for information. I'm up and running wonderfully thanks to you guys.
     
  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    You're Welcome!

    Surf Safely!:major
     

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