redirecting from all sites

Discussion in 'Malware Help (A Specialist Will Reply)' started by Deans, Nov 11, 2011.

  1. Deans

    Deans Private E-2

    Hello

    I have recently finished another thread which the webpage is below:

    http://forums.majorgeeks.com/showthread.php?p=1678188&posted=1#post1678188

    After the last post, I had it all fixed up and no more redirects from google, but today my virus protector which is Trend Micro Titanium Maximum Security did a full scan since this last issue with google and now Im back to square one with having redirects but from all sites I use. It use to be just google but now I cant even go onto facebook without it redirecting, or if im in facebook or any site for that matter and click on a link within the site, it redirects me.

    Is it possible to have a virus inside a virus protector? :confused

    Not the best when it comes to this kind of situations, but just seems that my Trend Micro may be the issue

    thanks

    Adeana
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go to the below link and follow the instructions for running TDSSKiller from Kaspersky

    Be sure to attach your log from TDSSKiller

    Please also download MBRCheck to your desktop.

    See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif

    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
     
  3. Deans

    Deans Private E-2

    thanks I have attached the logs below
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  5. Deans

    Deans Private E-2

    sorry still in the process of doing all the scans
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not a problem. :)
     
  7. Deans

    Deans Private E-2

    I have done all scans and have attached all logs
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now let's use ComboFix to remove a bunch of malware files.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    c:\windows\SysWow64\libmfxhw32.dll
    c:\windows\SysWow64\libmfxsw32.dll
    
    Folder::
    C:\Windows\system32\3071
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below log:

    • C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  9. Deans

    Deans Private E-2

    I have attached the logs below

    still getting redirects, what if it goes away and after couple of weeks again?
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now download The Avenger by Swandog46 to your Desktop.

    See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif
    Extract avenger.exe from the Zip file and save it to your desktop.


    1. Run avenger.exe by double-clicking on it.
    2. Click OK at the warning to continue to use The Avenger
    3. Do not change any of the check box options!
    4. Shut down your protection software now to avoid possible conflicts.
    5. Copy everything in the Quote box below, and paste it into the Input script here: part of The Avenger
    6. Now click the http://img33.imageshack.us/img33/9159/executeavenger.jpg button
    7. Click Yes to the prompt to confirm you want to execute.
    8. Click Yes to the Reboot now? question that will appear when The Avenger finishes running.
    9. Your PC should reboot, if not, reboot it yourself.
    10. A log file from The Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.
    11. Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:

    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  11. Deans

    Deans Private E-2

    I have done both, but have not recieved a log file from the Avenger. I Had followed your instructions twice with no log pop up or on c:\
     
  12. thisisu

    thisisu Malware Consultant

    @Tim - Avenger not compatible with Win7 x64 ;)
     
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTL to your desktop.


    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.


    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.
     
  14. Deans

    Deans Private E-2

    logs below
     
  15. Deans

    Deans Private E-2

    oops forgot to add the logs lol
     

    Attached Files:

  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click OTL.exe to start the program.

    • Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code

    Code:
    :processes
    :otl
    :services
    smhcxh
    bwecs
    qtqyodkw
    hzxtp
    lcxncvky
    jxtb
    :files
    C:\Windows\system32\drivers\smhcxh.sys
    C:\Windows\system32\drivers\bwecs.sys 
    C:\Windows\system32\drivers\qtqyodkw.sys
    C:\Windows\SysWow64\3071
    C:\Windows\SysWow64\drivers\smhcxh.sys
    C:\Windows\SysWow64\drivers\bwecs.sys
    C:\Windows\SysWow64\drivers\qtqyodkw.sys
    C:\Windows\SysWow64\drivers\smhcxh.sys
    C:\Windows\SysWow64\drivers\bwecs.sys
    C:\Windows\SysWow64\drivers\qtqyodkw.sys
    @Alternate Data Stream - 96 bytes -> C:\ProgramData\Temp:C7B98566
    @Alternate Data Stream - 196 bytes -> C:\ProgramData\Temp:943971F5
    @Alternate Data Stream - 178 bytes -> C:\ProgramData\Temp:18DEBC51
    @Alternate Data Stream - 159 bytes -> C:\ProgramData\Temp:1604D047
    @Alternate Data Stream - 147 bytes -> C:\ProgramData\Temp:908A1B53
    @Alternate Data Stream - 147 bytes -> C:\ProgramData\Temp:5C4A588B
    @Alternate Data Stream - 144 bytes -> C:\ProgramData\Temp:3B07E6F4
    @Alternate Data Stream - 142 bytes -> C:\ProgramData\Temp:E9900C74
    @Alternate Data Stream - 138 bytes -> C:\ProgramData\Temp:4B244549
    @Alternate Data Stream - 136 bytes -> C:\ProgramData\Temp:56C66609
    @Alternate Data Stream - 135 bytes -> C:\ProgramData\Temp:38D2EA83
    @Alternate Data Stream - 134 bytes -> C:\ProgramData\Temp:9DB67071
    @Alternate Data Stream - 133 bytes -> C:\ProgramData\Temp:62525FE7
    @Alternate Data Stream - 132 bytes -> C:\ProgramData\Temp:014BC3B4
    @Alternate Data Stream - 131 bytes -> C:\ProgramData\Temp:2AF322BF
    @Alternate Data Stream - 131 bytes -> C:\ProgramData\Temp:1C6D843F
    @Alternate Data Stream - 130 bytes -> C:\ProgramData\Temp:1B389835
    @Alternate Data Stream - 129 bytes -> C:\ProgramData\Temp:1B3549F2
    @Alternate Data Stream - 129 bytes -> C:\ProgramData\Temp:10D45FC3
    @Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:E5DE9C8F
    @Alternate Data Stream - 125 bytes -> C:\ProgramData\Temp:063969F8
    @Alternate Data Stream - 121 bytes -> C:\ProgramData\Temp:19C3BC3A
    @Alternate Data Stream - 117 bytes -> C:\ProgramData\Temp:F89F2593
    @Alternate Data Stream - 116 bytes -> C:\ProgramData\Temp:E412AAF2
    @Alternate Data Stream - 116 bytes -> C:\ProgramData\Temp:3B5038B1
    @Alternate Data Stream - 115 bytes -> C:\ProgramData\Temp:3A6BC948
    @Alternate Data Stream - 113 bytes -> C:\ProgramData\Temp:B12D1A7D
    @Alternate Data Stream - 112 bytes -> C:\ProgramData\Temp:774C075A
    @Alternate Data Stream - 105 bytes -> C:\ProgramData\Temp:B9F8237A
    @Alternate Data Stream - 104 bytes -> C:\ProgramData\Temp:F81E7082
    
    :commands
    [PURITY]
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    
    
    • Then click the Run Fix button at the top.
    • Click the OK button.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:

    • C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
    Last edited: Nov 14, 2011
  17. Deans

    Deans Private E-2

    It has stopped, but what if it comes back again? like last time, is there anyway I can stop it from coming back?
     

    Attached Files:

  18. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You may want to consider using Web of Trust with your IE browser to keep away from bad sites.

    Please use windows explorer to find and delete:
    C:\Program Files (x86)\yrfxlg.txt
    C:\Windows\yjuk.txt

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Tell me what malware issues you may still be having, if any.

    I will give you the final cleanup in my next reply and you should pay attention to the link for How to Protect Yourself from Malware.
     
  19. Deans

    Deans Private E-2

    I download web of trust thank u, also its seems to be running fine now.

    We can move ahead with the clean up
     
  20. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0


    Majorgeeks Geek Wear. Hats, T-Shirts, Hoodies

    MajorGeeks on FaceBook
     
  21. Deans

    Deans Private E-2

    Thanks so much for your help and time. Can I keep this thread, in case this happens again? :)
     
  22. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The thread will remain open, but God forbid if it happens again, you must start a fresh one to keep things tidy and in order. :)
     
  23. Deans

    Deans Private E-2

    you are not going to believe this, but after 2 days of doing the final step with the clean up and I have not touched the computer really, besides doing the clean up and going on the facebook or emails. It has only started again this morning and seems to be with google only but I havent gone onto anyother websites to check if the redirects are from there
     
  24. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your getting infected from somewhere. Re-download MGtools run it and attach the new log.
     
  25. Deans

    Deans Private E-2

    This is driving me crazy lol.

    log below
     

    Attached Files:

  26. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    There was only one log in that zip. Please re-run the C:\MGtools\GetLogs.bat file.
     
  27. Deans

    Deans Private E-2

    hope this worked
     

    Attached Files:

  28. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click OTL.exe to start the program.

    • Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code

    Code:
    :processes
    :otl
    :files
    C:\Windows\system32\1048
    :commands
    [PURITY]
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    
    
    • Then click the Run Fix button at the top.
    • Click the OK button.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:

    • C:\MGlogs.zip
     
  29. Deans

    Deans Private E-2

    logs below
     

    Attached Files:

  30. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Well, that file seems to have disappeared. And I am not seeing any malware remaining in your logs. Are you still being redirected? If so, in which browsers?
     
  31. Deans

    Deans Private E-2

    I dont understand why it keeps coming back then going away. It has stopped again, but im sure in a couple of days it will come back again. its in IE browser and mostly google
     
  32. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What version of IE are you using?
     
  33. Deans

    Deans Private E-2

    IE v9
     
  34. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You may want to try downloading IE 10. See if that helps.
     
  35. Deans

    Deans Private E-2

    ok Ill download that and see how I go, thanks again lol. hopefully this works
     
  36. Deans

    Deans Private E-2

    I cant download IE 10. Can only get 9, which is what I already have. It says that I can download the preview platform for 10
     
  37. thisisu

    thisisu Malware Consultant

  38. Deans

    Deans Private E-2

    I seem to be still getting redirects. I havent used my computer over the weekend as I have been away and since last night Im getting redirected again. is there anyway I can possible stop this all together?
     
  39. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Get me a new OTL and MGLogs.zip.
     
  40. Deans

    Deans Private E-2

    logs below
     

    Attached Files:

  41. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Your best option would be to use another PC to try create one or more of the below CDs to boot from that allow you to run scans and perform many other tasks without Windows even being loaded. Sometimes this can help to get you started when all else fails. They can even help in cases where a previous scan may have removed something that resulted in your PC being unbootable.
     
  42. Deans

    Deans Private E-2

    ok so all I need to do is use another PC to make any of the following cd's that u listed, then return to my PC and insert CD and boot through the CD. Then what do I do after that?
     
  43. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am at a bit of a loss as to why this keeps coming back. Let's do this:

    Double-click OTL.exe to start the program.

    • Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code

    Code:
    :processes
    :otl
    :files
    C:\Windows\SysWow64\2026
    @Alternate Data Stream - 138 bytes -> C:\ProgramData\Temp:4B244549
    @Alternate Data Stream - 137 bytes -> C:\ProgramData\Temp:274516E7
    @Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:E5DE9C8F
    @Alternate Data Stream - 120 bytes -> C:\ProgramData\Temp:D2A5A561
    @Alternate Data Stream - 116 bytes -> C:\ProgramData\Temp:E412AAF2
    @Alternate Data Stream - 115 bytes -> C:\ProgramData\Temp:3A6BC948
    @Alternate Data Stream - 113 bytes -> C:\ProgramData\Temp:B12D1A7D
    :commands
    [PURITY]
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    
    
    • Then click the Run Fix button at the top.
    • Click the OK button.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.


    Now re-run OTL and get me both the log from running the script and a new log from running the program.
     
  44. Deans

    Deans Private E-2

    I also have no idea why it keeps coming back either.
     

    Attached Files:

  45. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  46. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Then you would let the software you chose run a scan. Just follow what TimW's instruction first. This is an option you can try later because it MAY just find something. :)
     
  47. thisisu

    thisisu Malware Consultant

    @Tim

    Something may still be hiding due to DAEMON Tools Lite being installed / DeFogger has not been run.
     
  48. Deans

    Deans Private E-2

    just doing the scan now.

    Maybe Ill also uninstall deamon tools lite if its the cause
     
  49. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just run Defogger from the R&R instructions and once you are finished with the eSet scan, re-run MGTools.
     
  50. Deans

    Deans Private E-2

    ok for some strange reason, I cannot upload the new mgtool.zip, when I go into C:/ it has the updated mgtool.zip file but when I try to upload it, it is coming up with the old one. I have tried refreashing, restarting my computer everything and it wont come up with the new file. Any ideas?
     

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