Rootkit activity, now can't boot into Windows without BSOD

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this aother user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

RenV::
c:\program files\Camera Assistant Software for Gateway\traybar .exe
c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon .exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif .exe
c:\program files\Malwarebytes' Anti-Malware\mbam .exe
c:\program files\Synaptics\SynTP\SynTPEnh .exe
c:\program files\Windows Live\Messenger\MsnMsgr  .exe
c:\windows\spoolsv .exe
c:\windows\user.exe
c:\windows\cmd    .exe
c:\windows\spoolsv  .exe
c:\windows\cmd     .exe
c:\windows\cmd      .exe
c:\windows\cmd       .exe
c:\windows\spoolsv   .exe
c:\windows\cmd        .exe
c:\windows\cmd         .exe

Folder::
c:\users\Conrad\AppData\Roaming\Pizoy    
c:\users\Conrad\AppData\Roaming\Horemi

File::
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
idxiga.exe

Registry::
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"MqqZ"=-
"Mqqoc"=-
"Mqqsc"=-
"MquuN"=-
"Mque"=-
"MqqE0"=-
"MquuKc"=-
"MqqEj"=-
"MqqEgc"=-
"MqqEgK"=-
"MquuKK"=-
"MqqEg0"=-
"MquuK0"=-
"MqqEgj"=-

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:


* C:\ComboFix.txt
* C:\MGlogs.zip

 

Get me a new Combo log.

In the meantime, I want you to run an online scan:
eSet Online Scan.

If it finds things, run it a second time. Then a third time if it still is finding things. Attach each log.