Serious Combofix problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by Godspeed phi, Jan 13, 2009.

  1. Godspeed phi

    Godspeed phi Private E-2

    I am pretty good with computers, but this is a tough situation. My brother asked if I could fix his girlfriend's laptop. He believed it had some sort of virus or malware and googled something that brought him to combofix. He ran it before really looking it over.

    Now the following happens: Internal speaker beeps on prompts, system tray icon for wireless connections says that there are no wireless adapters, i can not paste (the option is grayed out), i can not click and drag files, the first time I open firefox it freezes and windows do not appear on the taskbar. There is probably more that I am forgetting or missing.

    After this happened, for some crazy reason, he deleted ComboFix.exe from the desktop. He then installed it again and ran it again (I watched this). It finished completely and ended by showing him the log.

    I am trying to fix it but can not figure it out. I've attached the log file. Any help would really be appreciated.

    Thanks,
    -Tim
     

    Attached Files:

    Godspeed phi, Jan 13, 2009
    #1
  2. Godspeed phi

    Godspeed phi Private E-2

    anyone have an idea?
     
    Godspeed phi, Jan 14, 2009
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!


    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide


    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid addtional delay in getting a response, it is strongly advise that after completing the READ & RUN ME you also read this sticky Don't Bump! It Only Hurts You!!!. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
    TimW, Jan 16, 2009
    #3

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds