Smitfraud-C and Virtumonde infestation

Discussion in 'Malware Help (A Specialist Will Reply)' started by Danno, Jan 4, 2009.

  1. Danno

    Danno Private E-2

    Hello, I am very new to the forum but am having some serious problems with smitfraud-C, and virtumonde viruses (virtumonde and several variants like virtumonde.generic)

    I had a problem a while back but I deleted most with help from a friend and hijack this logs. Unfortunately more recently my computer has become completely infested with viruses. Spybot, adaware and McAfee claim to delete them but these viruses keep coming back. As well the viruses seem to have messed with my security center settings and I can't download updates anymore. I've even run services.cc and tried to manually bring update installer back online, but that has failed. I don't know if I can fix that by removing the malware or if I'll have to do a fix from a windows disk.

    I've attached a hijack this log. Please let me know what I should do. Thank you so much for your help in advance!
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome! to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    Please follow the instructions in the READ & RUN ME FIRST link given further down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide


    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in Safe Mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is advised that after completing the READ & RUN ME you also read this sticky:
    4. Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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