Toseeka virus help

Have you read the sticky threads???? See this: Don't Bump! It Only Hurts You!!!

You need to run ALL steps from the below cleaning procedure and attach ALL the requested logs. Do not attach logs that we don't ask for. Also do not attempt to work on multiple boot partitions at the same time nor in the same thread. It will cause massive confusion.

You must make sure you use the proper versions of programs too. Since you are way out of date with MBAM, I'm assuming you will be out of date with others too.



Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

• If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First. If TDSSserv is not found, just continue on with the READ & RUN ME.
  • TDSSserv Non-Plug & Play Driver Disable

READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.
• Do not assume that because one step does not work that they all will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
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No you did not finish since you did not attach the 5 logs.

Attach the 5 logs requested in the procedure. The below is a direct quote:

 

It always saves a log automatically. The instructions in the READ & RUN ME tell you how to see the logs. All of your logs from SAS are in the below folder:

C:\Documents and Settings\Stephen\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs

No you do not have a 64 bit system. Your logs show you have a 32 bit system. In addition, if you had a 64 bit system, ComboFix would not have run.


As stated in my previous message, you are way out of date with your copy of MBAM. You need to update to the current version and rescan just to be safe. Then attach a new log from it too.

 

You're welcome.

Now download LSP - Fix

Run LSP-Fix.

Check the Box labeled "I know what I'm doing" and then click on the 'c:\windows\temp\ntdll64.dll file (in the “Keep” section) to select it.

Then, Select the >> button to move 'c:\windows\temp\ntdll64.dll into the Remove section.

Now, click the Finish Button. When the Repair Summary box appears, click OK.
If it is already in the Remove section, just click Finish.

Some items that I'm asking you to fix with HJT below may not be found anymore. That's okay. Just ignore anything not found and continue.

Uninstall the below old versions of software:
Java(TM) 6 Update 12

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O1 - Hosts: 209.44.111.62 surety.microsoft.com
O1 - Hosts: 209.44.111.62 aware-protect.com
O1 - Hosts: 209.44.111.62 www.aware-protect.com
O4 - HKUS\S-1-5-19\..\Run: [dinokepuma] Rundll32.exe "C:\WINDOWS\system32\fidetiga.dll",s (User '?')
O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\w0uqtnq.exe (User '?')
O4 - HKUS\.DEFAULT\..\Run: [] C:\WINDOWS\TEMP\w0uqtnq.exe (User 'Default user')
O20 - AppInit_DLLs: avgrsstx.dll djmqas.dll jlwafm.dll nkcjij.dll C:\WINDOWS\system32\retegefu.dll C:\WINDOWS\system32\behipaya.dll C:\WINDOWS\system32\nijopido.dll C:\WINDOWS\system32\risoyaza.dll C:\WINDOWS\system32\lebenesa.dll c:\windows\system32\gubebusi.dll

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.



Now download HostsXpert and then follow the below steps.

• Unzip HostsXpert.zip
• It will create a folder named HostsXpert in whatever folder you extract it to.
• Run HostsXpert.exe by double clicking on it.
• Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
• Click Restore Microsoft's Hosts File and then click OK.
• Click the X to exit the program

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Also delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\Stephen\Local Settings\Temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )



Now attach the below log:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome.

You need to put your PC into normal startup mode with MSconfig as requested in step 1 of the READ & RUN ME. Please read that step again. You must not use MSconfig like this. I cannot continue until you correct this.

Click Start, Run, and enter services.msc and click OK. This will bringup the Services form. Scroll down to exactly the below service name:

Windows Management Instrumentation

and double click on it. Make sure the Service status: shows as Started. Also make sure the Startup type: shows as Automatic. Let me know what you find. I have a feeling this service may not be running since the sysinfo.txt log in the MGlogs.zip file shows Can't Collect Information.


Also please tell me how much memory your PC has.


Did you use to have Windows installed on drive D? I'm wondering why the below show up:

O23 - Service: NetMeeting Remote Desktop Sharing (mnmsrvc) - Unknown owner - D:\WINDOWS\system32\mnmsrvc.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - D:\WINDOWS\system32\sessmgr.exe (file missing)

 

MSconfig should not be used for this purpose as stated in step 1 of the READ & RUN ME.

Not sure why you are doing this but this is not a topic for the Malware Forum anyway.

As I stated, the Service status needs to be started. You need to start this service now. If you have been disabling services on your PC, I would advise against this as it will lead to problems. The below two services are also potential problems since they are point to the D drive rather than the C drive.

NetMeeting Remote Desktop Sharing (mnmsrvc) - D:\WINDOWS\system32\mnmsrvc.exe (file missing)
Remote Desktop Help Session Manager (RDSessMgr) - D:\WINDOWS\system32\sessmgr.exe (file missing)

You need to locate these services in the list and fix them to point to the correct path on the C drive.

Which possibly explains the reason for the above services pointing to the wrong place and could be reasons for other problems on your PC including slowness.

May not be due to malware. It may be due to your installation (software & hardware) and also what you are running.

After starting the Windows Management Instrumentation service and fixing the path for the other services, do the below.


Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Now attach the below log:

• C:\MGlogs.zip

 

You should not be doing this. In the very first section of the READ & RUN ME under the Read These Important Notes it stated the below in the last bullet list item

You also should not be doing this. Step 4 of the READ & RUN ME stated the below

I cannot continue with you now that you are using MSconfig.

You may need to post in the Software Forum for this as this can be a problem getting started again and it is not a malware issue.

Also not really an issue for this forum. Somewhere along the lines with the changes you have made to this system, you have messedup the services for your Windows OS. There may even be other services I cannot see from the logs that are having issues and that could also be the cause for the WMI service not staying running.

You should check your services list to see if there are NetMeeting Remote Desktop Sharing and Remote Desktop Help Session Manager services that are listed and showing a Path to executable located in C:\Windows\system32 for the same file names shown above. However these will not be running. They should be Manual and Stopped.

Quite normally. You will never have only 1 or 2 running in a normal boot up session.

You need to