Virtumonde - i cant get rid of it

Discussion in 'Malware Help (A Specialist Will Reply)' started by chillum, Apr 29, 2009.

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  1. chillum

    chillum Private E-2

    Hi guys. I recently joined after this forum continuously appeared under my google searches. Ive seen alot of posts about Virtumonde here as well as fix's keen to the person's computer.

    I keep running Spybot and Virtumonde appears, it claims the file Windows/system32/zlcommdb.dll Is the problem file, however i hear that alot of other things are to blame here.

    Ive been told i can run My comp in safe mode without internet AND to end Proccess Explorer.exe, then run all my antispyware programs. Has anyone heard this??? IF not

    I read that i should rename my Hijackthis.exe, i didnt do this yet.
    PLLEASSSEEE HELPP
     
    Last edited by a moderator: May 2, 2009
  2. Corporal Punishment

    Corporal Punishment Head of Software Shenanigans Staff Member

    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. chillum

    chillum Private E-2

    you can close this thread
     
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