Win.XP SP3 Home..The Security Center

Win.XP SP3 Home..The Security Center is not recognizing Windows Firewall or AVG . The Change The Way Security Center alerts me, is dim like it has been clicked on.

I had the XP Security 2012 Trojan on my pc last week but it is clean now. I dont get any more pop ups & I can use all my tools. It had controll of Security Center, but when I got the trojans off, I'm sure that is when my trouble started.

Thanks for your help.

 

Everything seems to be ok now. Security Center is back on.

2 more logs to follow.

 

The last 2 logs.

 

Deleted these files
C:\Documents and Settings\Owner\Local Settings\Application Data\d1xn71b6qf5vhs
C:\Documents and Settings\All Users\Application Data\d1xn71b6qf5vhs
C:\Documents and Settings\Owner\Templates\d1xn71b6qf5vhs

C:\Program Files\105E4 was empty. I deleted the folder..

I still have a problem...No Sound.. NO AUDIO DEVICE. Can you tell me how to get this back on?
I did a screen print that i was going to attach but decided to wait & see if you need it. all it shows is whats above.

I thank you for all your time,
Jack Gillis

 

Hi jackg304,

I will help you with your remaining malware problems as chaslang has been busy.

http://img684.imageshack.us/img684/3557/tdsskiller.gif I want you to read and follow these instructions: TDSSKiller - How to run


http://img707.imageshack.us/img707/6703/generalxpicon.gif Please download MBRCheck by clicking here and save it to your desktop.

• Double-click on the file to run it. (Vista/7 right-click and select Run as Administrator)
• A window will open on your desktop.
• If an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
• If nothing unusual is found just press Enter.
• A .txt file named MBRCheck_mm.dd.yy_hh.mm.txt should appear on your desktop.
• Attach this file to your next message. (How to attach)

http://img254.imageshack.us/img254/945/baticonxp.gif Now run C:\MGtools\GetLogs.bat by double-clicking it.
This updates all of the logs inside MGlogs.zip.
When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

 

hi thisisu..these are the three logs you asked for...







View attachment TDSSKiller.2.6.23.0_14.12.2011_23.58.55_log.txt
View attachment MBRCheck_12.15.11_00.12.35.txt
View attachment MGlogs.zip

 

http://img684.imageshack.us/img684/3557/tdsskiller.gif Re-run TDSSKiller, however this time I want you to select to Delete TDSS File System. Leave the other detections alone.

http://img853.imageshack.us/img853/6741/addremovexp.gif From Add/Remove Programs (via Control Panel), please uninstall the below:

• Java(TM) 7 Update 1

http://img823.imageshack.us/img823/2039/msnmsg.gif Please download Disable/Remove Windows Messenger by Doug Knox to your desktop.

• Double-click MessengerDisable.exe to run it.
• Place checkmarks in "Uninstall Windows Messenger" and "Hide Messenger from Outlook Express"
• Click Apply
• Click Exit

C:\Documents and Settings\Owner\Application Data\A4610 <-- Delete this folder

http://img205.imageshack.us/img205/4783/regeditb.gif Open Notepad and copy everything in the code box below into it.

Code:

REGEDIT4

[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7B664DF-3AF9-4C8E-8148-F42BB7831D27}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

• File -> Save As -> Save as type: "All Files" -> File Name: fixme.reg > Save.

Now merge this into the registry by double-clicking it.
Let me know if the merge was successful or not.

http://img195.imageshack.us/img195/9049/javaz.gif Now install the current version of Sun Java from: jre-7u2-windows-i586.exe

Put your computer back into Normal Startup Mode and reboot before proceeding to the next step. See >> Use MSconfig to setup for Normal Startup Mode

http://img254.imageshack.us/img254/945/baticonxp.gif Now run C:\MGtools\GetLogs.bat by double-clicking it.
This updates all of the logs inside MGlogs.zip.
When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

Let me know how things are running afterwards.

 

Did not understand select to delete TDSS File System

Could not get code to merge.

STill don't have sound...


Encloseing attachment.







View attachment MGlogs.zip

 

What I meant was that you are going to scan your system using TDSSKiller again using the same setting as before.

But this time, whenever TDSS File System is detected...

Example from your log:

Code:

00:00:55.0687 3200	\Device\Harddisk1\DR1 ( TDSS File System ) - [B][COLOR="Red"]skipped by user[/COLOR][/B]
00:00:55.0687 3200	\Device\Harddisk1\DR1 ( TDSS File System ) - User select action: [B][COLOR="Red"]Skip[/COLOR][/B] 

Allow TDSSKiller to Delete this instead of choosing Skip.

 

Do you have any missing drivers in Device Manager (Start -> run -> devmgmt.msc)?

Code:

System Model	Dimension 4600i

Analog Devices ADI 198x Integrated Audio <-- Audio Driver here
Downloads Root

At this point I do not think malware is the problem. Most likely there is a missing driver or some faulty hardware.

 

Hi thisisu...after about 5 or 6 tries i finally got TDSS File System
to delete. It wouldn't give me a choice when it was clean. Finally on this last scan it found a threat then i got the choice.

Yes I had sound drivers missing. Downloaded from the link you advised & now the sound is back..

Everything seems to be back to normal again.













View attachment TDSSKiller.2.6.23.0_15.12.2011_21.09.37_log.txt

 

:cool

Latest TDSSKiller looks good.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis if it present
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!

 

thisisu.....completed all the cleanups & deletions.
as far as i can tell everything is working great.

To you & chaslang, thanks for everything. It is deeply appreciated.

Jack Gillis

 

No problem. Surf safely!