windows media player crashes

Long story so ill give a quick summary.
My gfriends pc wouldnt connect to the net. the router was ok and the pc was detecting it and said connected 100mbps but int explorer couldnt connect to it. even the 192.16 etc. I tried everything scans etc but nothing so i restored windows ( XP home ed) to the day it was bought. after much pain i managed to get the internet back on but now Media player wont work. I updated everything i could think of (windows update etc) but when i updated to MP 11 I got an error message. I cant remember the exact message but it was something like" DRM migrate.exe has encountered a problem". I clicked ok to continue and it finished the installation but when its opened if you try and use it it freezes and cant be switched off. ive tried rolling it back and re-installing it but get errors every time.
P.S I ran scans with MG tools, combofix etc, as advised on MG, as i suspected the original problem might be a virus. Cant remember the name of the first scanner but it found 11 problems (nothing i recognised as serious) Combofix wouldnt run, so i continued as advised. after i ran MGtools i was able to scan with Combofix (dont have the logs to hand, will add later if needed) I restarted the pc and re scanned it ( nothing found ) but Media player still wont work. Thanks for reading.

 

still trying to locate the logs. theyre not where theyre supposed to be. more to follow

 

UPDATE, have installed realplayer ( it crashes) tried the player that came with the pc (crashes too) both get the " the program has encountered a problem", then Dr Watson has encountered a problem

 

Theres More! .wont play media files on any player i install. also i tried 2 scans with comodo, it crashed twice, found 17 problems but i couldnt see the log or fix them.

 

Thats the procedure i followed initially. but afterwards i could only find one log. I searched the exact locations it told me to and both hard drives but came up blank. could this be caused by malware?

 

Ill try the procedure again. Hopefully itll give me the logs this time thanks

 

Ran the XP cleaning procedure
SAS nothing found....no log
The other logs are attached below. thanks for any help in advance.

 

couldnt attach the combo fix log because the application wouldnt open. It said "32788r22fwjfw\n.com cannot access the specified device path or file . also "32788r22fwjfw\hideg.exe"
tried using combofix again after all the scans were done but it didnt work, same problem. there is the first combofix scan log in my earlier message

 

Ive followed the cleaning procedure. I dont believe it found anything but ill wait for someone who knows what theyre talking about to look lol. In a fit of frustration i did a complete clean install then windows and microsoft update. i deliberately didnt update any drivers then i updated Media Player. It Works ! Praise the Lord!. some of the music files i backed up wouldnt copy back to media player, said they were incomplete or corrupt. Just waiting to see what the diagnosis is on the logs and hopefully Its fixed permanently. A BIG! hand to all those who helped. WHAT A SITE!

 

I reinstalled windows AFTER the scans. I realise that any virus might still be present but girlfriends arent known for their patience lol. Hopefully the logs will show nothing and ill be happy. Heres hoping

 

Sorry might not have made that very clear. I didnt format the drive, I just re installed windows and chose the option not to save any files.

 

thought i should add that this is an OEM version of windows xp. so formatting wasnt really an option